Quixta mark

Reimagining Cafe Operations with a Real-Time Billing and Kitchen System for Grandeur Brew

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Reimagining Cafe Operations with a Real-Time Billing and Kitchen System for Grandeur Brew

About The Project.

Grandéur Bréw Cafe is a counter-service cafe in Singapore, serving the local community since 1994. Inspired by the classic cafes of Italy with a distinctive Singaporean touch, the cafe offers coffee, breakfast, lunch, catering services, and private event hosting.

Operating extended hours on weekdays and weekends, the café handles a steady flow of dine-in, takeaway, and catering orders throughout the day. As menu complexity and order volume increased, their existing manual workflows struggled to keep up with operational demands.

To maintain service quality during peak hours and streamline operations, Grandéur Bréw needed a centralized, digital POS system that could connect ordering, kitchen operations, inventory visibility, and store management into a single platform.

Client
Sales AI
Year
2024
Industry
Hospitality
Target Market
Singapore
Project
Custom Billing POS Development
Services
Ideation, Design, Development, and Deployment
2114+

Organic Clicks (Jan–Jun 2026)

21%

Reduce in administrative overheads

100%

Eliminated manual processing

Problem Statement.

As daily operations expanded, several operational inefficiencies began affecting speed, accuracy, and customer experience.
Some of the key challenges include:

01

Manual order processing created bottlenecks during peak hours

02

Difficulty tracking inventory and menu items across breakfast, lunch, and beverage categories

03

No unified system for managing dine-in, takeaway, and catering orders

04

Manual billing and payment processing slowed down service turnaround

05

Limited ability to track sales performance and popular menu items

06

Order miscommunication caused delays and fulfillment errors in the kitchen

07

Store-level settings and menu updates required manual coordination and lacked a centralized structure

08

Kitchen staff lacked real-time visibility into incoming orders

09

Zero centralized operational dashboard for day-to-day management

How We Solved The Problems.

We designed and developed a custom POS and kitchen management system tailored specifically for counter-service café operations for Grandéur Bréw Cafe.

[01]

Developed a custom Point of Sale (POS) system using Vite (React) with a Headless UI framework for fast, responsive performance

[02]

Created an intuitive and centralized admin dashboard for managing store settings, menus, and operations

[03]

Built a modular POS interface with clearly categorized menu items for breakfast, lunch, and beverages

[04]

Implemented a real-time display system where order gets instantly routed to kitchen screens to eliminate communication gaps

[05]

Designed a flexible menu management system allowing quick item updates and pricing changes

[06]

Built table management and walk-in order handling for dine-in customers

[07]

Developed a comprehensive store settings panel for operational control

[08]

Optimized the interface for tablet and desktop usage in a live restaurant environment

Detailed Design Process Over Guesswork.

Discovery & Workflow Mapping

What Was The Result of Our custom POS system

Quixta’s custom POS system delivered immediate and measurable improvements across operations. Key results include:

  • 01

    60% reduction in average order processing time, improving service speed during peak hours

  • 02

    Real-time kitchen communication eliminated miscommunication and order delays

  • 03

    Centralized menu management enabled instant updates across all menu categories

  • 04

    Improved inventory tracking with detailed item categorization and pricing controls

  • 05

    Faster and more accurate order processing enhanced the overall customer experience

  • 06

    Admin controls provided complete operational visibility and control

  • 07

    Scalable system architecture supporting future expansion and feature additions

What Our Clients Say About Our Work?

Ibrahim Musa

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Ibrahim Musa

Director, Direct Ear Care

Building It Right.

Tech Stack Used

Vite (React)
Headless UI

Why Choose Quixta For Your POS and Kitchen Management System

  • Proven expertise in translating real café workflows into software

    Quixta has hands-on experience converting manual, counter-service operations into structured digital workflows that reflect how staff actually take orders, manage menus, and coordinate with the kitchen, reducing training effort and operational friction.

  • Strong focus on performance, speed, and reliability during peak hours

    The system was engineered to handle high transaction volumes without lag, ensuring fast order placement, instant kitchen visibility, and stable performance during breakfast and lunch rushes when delays directly impact revenue and customer experience.

  • Seamless integration between front-of-house and back-of-house operations

    Orders flow directly from the POS to the kitchen display system in real time, eliminating verbal communication gaps, reducing order errors, and ensuring kitchen staff always work from an accurate, prioritized order queue.

  • Modular and scalable architecture built for business growth

    The POS system is designed to support future expansion, whether that means adding new menu categories, introducing additional service modes, or rolling out the system across multiple locations, without needing a complete rebuild.

  • Operational efficiency prioritized over surface-level UI polish

    Design decisions were guided by speed, clarity, and task efficiency rather than visual novelty, ensuring staff can process orders quickly, manage menus easily, and operate the system confidently during busy shifts.

  • Experience delivering production-ready systems for live environments

    Quixta focuses on building software that performs consistently in real-world conditions, with attention to stability, error handling, and usability, ensuring the system remains dependable throughout daily operations, not just during demos or testing.

Looking To Upgrade Your Restaurant Operations?

If your cafe or restaurant is struggling with manual order handling, kitchen miscommunication, or disconnected systems, Quixta can help you build a custom POS and operations platform tailored to your business.

A few things people usually ask before reaching out.

A custom POS and kitchen management system typically costs between SGD 31,000 and SGD 76,000, depending on features, integrations, and scalability needs.

It takes around 8-12 weeks, including design, development, testing, and deployment.

Yes. The system is built with a scalable architecture that can handle multiple outlets with a centralized management system.

Certainly. The interface is designed specifically for tablet and desktop use in live restaurant environments.

Yes. The modular design allows for future enhancements like inventory automation, payment integrations, or analytics upgrades.

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